Returns & Exchanges at Fun Factory

We want you to love your new look, but if it's not a perfect fit, you can return any unworn items with original tags within 30 days of delivery. Enjoy a hassle-free process designed to get you back to your stylish self as quickly as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the unworn garments in their original packaging, ensuring all labels and tags are still attached.

• 3.
  Ship It Back

  Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.